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Customer Support

Last updated on Jul 27, 2026

You can add employees to the platform at any time, even before your company account is fully verified. Note that account verification is required before you can send employee invitations or make subscription payments.

MoHRE companies - Go to "Employees" from the left-hand menu and click "Sync employees with MoHRE". Your employee data will be automatically imported from MoHRE.

Non-MoHRE companies - please follow the steps below:

Step 1  -  Open the Employee Management section

Click “Employees” from the left-hand menu, then click “Manage Employees” at the top right of the screen.

Step 2  -  Choose how to add your employees

You have two options for adding employees. For a single employee, select the manual entry option and complete the required fields.

For multiple employees - which is the recommended approach when enrolling your workforce - you can import records in bulk. Select "Upload employee details", you will then be shown an example list of how each header will be displayed and the expected data entry. Here you can download the example template, complete your data and then save the file as an Excel file or a CSV file. Then select "Next step" and upload your file, Excel format is recommended. You will be shown a snippet of the file, if this is the correct file select "Next step" you will now be asked to Match the columns, where any column titles do not match the format expected you will be prompted to match that column. Once this is complete again select "Next step" and you file will be imported.